Ahlan Property Ltd
Last updated: 1st January 2026
This Privacy & Cookies Policy should be read alongside our Terms & Conditions, which govern the use of our website and services.
1. Who We Are
Company name: Ahlan Property Ltd
Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Email: hello@ahlanproperty.com
Ahlan Property Ltd is the data controller for the purposes of UK data protection law.
2. Scope of This Policy
This policy explains how we collect, use, store, and protect personal data when you:
- Visit our website
- Contact us by email
- Submit an enquiry or request information
- Engage with us in relation to property inspection trips
Our Terms & Conditions set out the scope of our services and limitations of liability. Nothing in this policy overrides those terms.
3. What Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number (if provided)
- Enquiry details and correspondence
- Technical data such as IP address, browser type, device information, and pages visited
We only collect personal data that is necessary and proportionate.
4. How We Collect Your Data
Personal data is collected when you:
- Contact us directly by email
- Submit an enquiry through our website
- Request information about our services
- Browse our website (via cookies and analytics)
5. How We Use Your Data
In line with our Terms & Conditions, we use personal data only to:
- Respond to enquiries and communications
- Provide information about our services
- Manage inspection trip enquiries
- Improve website performance and usability
- Comply with legal or regulatory obligations
We do not provide financial, investment, tax, or legal advice, and we do not use personal data to make automated decisions or investment recommendations.
6. Legal Basis for Processing
We process personal data under UK GDPR using the following lawful bases:
Consent – where you contact us directly or submit enquiries
Legitimate interests – to operate our website and respond to enquiries
Legal obligation – where required by law
7. Data Storage, Retention & Security
We store personal data securely and limit access to authorised persons only.
Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, misuse, or disclosure.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, in line with our business and legal obligations.
8. Sharing Personal Data
As stated in our Terms & Conditions, we do not sell or rent personal data.
We may share personal data only where necessary with:
- Professional advisers (such as legal or compliance advisers)
- Website or IT service providers
Any third parties are required to process personal data securely and lawfully.
9. International Data Transfers
Where personal data is transferred outside the UK, appropriate safeguards will be applied in accordance with UK data protection laws.
This aligns with our Terms & Conditions, which explain that overseas property transactions are governed by the laws of the relevant jurisdiction.
10. Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact hello@ahlanproperty.com.
11. Cookies
What Are Cookies?
Cookies are small text files placed on your device to help websites function correctly and understand usage.
Cookies We Use
Our website may use:
- Essential cookies – required for website functionality
- Analytics cookies – to understand website usage and improve performance
Analytics data is collected in an aggregated and non-identifiable form where possible.
Managing Cookies
You can control or disable cookies via your browser settings.
Disabling cookies may affect website functionality.
12. Relationship with Terms & Conditions
This Privacy & Cookies Policy forms part of our wider website governance framework and should be read alongside our Terms & Conditions.
In the event of any inconsistency, the Terms & Conditions will prevail in relation to:
- Scope of services
- Liability
- Overseas property transactions
13. Complaints
If you have concerns about how we handle personal data, please contact us at hello@ahlanproperty.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
14. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time.
The most recent version will always be available on our website.
